Should you decide to return your purchase for any reason, you may do so within 10 business days of receiving your order for an exchange less the cost of shipping and handling. If you received an incorrect order or the item is damaged, shipping will credited.
All SALE items are final and cannot be returned.
Items must be packed in the original box with the original packaging materials as damaged returns will not be honored. Please contact us if you plan to return a purchase to obtain a Return Authorization code. All returns must be shipped insured to the following address:
Gabrielle’s Garden LA – Returns
Ref: # Return Authorization Code
All of our designs are carefully inspected and sent to you with adequate packaging materials. Please file a claim directly to UPS (800-PICK-UPS or 800-742-5877) if any visible damage to the package results in damage to the product within 24 hours of receipt. No claims for damage will be accepted without a claim confirmation number issued by UPS. It is the purchaser’s responsibility to keep all packaging materials and boxes for inspection by UPS. Once we receive notification from UPS that an inspection has been performed, we will immediately replace the merchandise at no additional cost.